Customer Satisfaction

The following 74 items are listed by Content Data.
Articles

Protiviti-Oxford Survey Shows “Us Vs. Them” Disconnect in How Global Execs View Data Privacy

Protiviti’s insights on data privacy and the challenges companies face when complying with data privacy regulations.
Mon, Dec 30, 2024
Audit Programs

Freight Management Audit Work Program

Gain a deeper understanding of your organization's freight management process and evaluate its effectiveness and efficie...
Mon, Dec 16, 2024
Audit Programs

Original Equipment Manufacturer (OEM) Qualification Audit Work Program

Achieve compliance and efficiency in customer selection and approval with our OEM Qualification Audit Work Program.
Mon, Dec 9, 2024
Audit Reports

Business Sales Operations Review Report

Enhance the efficiency and compliance of sales operations with our sample business sales operations audit report.
Mon, Nov 18, 2024
Articles

CPO or No? Protiviti’s Tom Moore on the Evolution of the Privacy Role and Its Uncertain Future

Customers want to collaborate with companies that they trust, and protecting an individual’s privacy leads to that trust...
Mon, Nov 18, 2024
Audit Reports

Product Development PMO Assessment Report

Download this audit report sample to standardize your project management office (PMO) processes and improve cross-functi...
Mon, Sep 30, 2024
Policies & Procedures

Sales Training Policy

The following sample outlines a set of policies and procedures for sales training.
Mon, Sep 30, 2024
Policies & Procedures

Sales Order Entry Policy

Establish effective procedures for overseeing sales order entries and document responsibilities for sales representative...
Mon, Sep 23, 2024
Policies & Procedures

Sales Returns Policy

Ensure seamless inventory control and timely customer refunds with our Sales Returns Policy, detailing clear procedures ...
Mon, Sep 23, 2024
Policies & Procedures

Sales Customer Follow-Up Policy

Optimize post-sale customer satisfaction with this sales policy template, designed to ensure seamless equipment setup an...
Mon, Sep 16, 2024
Newsletters

Maximizing CX: The Game You Must Win

Why CX is important for performance management, customer retention and satisfaction, and competitive advantage.
Mon, Aug 5, 2024
Articles

A Survey of the Current and Emerging Ransomware Threat Landscape

Learn more about the history and evolution of ransomware and the current state of ransomware attacks, approaches and tar...
Mon, Jul 8, 2024