Please Note: This course is provided by a third party and requires an extra step to obtain the CPE certificate. Upon completion of the course, download your course transcript and go to certificaterequest.skillsoft.com to request the certificate.

Six Sigma and Lean are business process improvement methodologies that, used together, are called Lean Six Sigma. In concert, they can become a strategy for business transformation that enables a system of process control and process design that supercharges an organization. 

This course discusses how to capture the voice of the customer and the voice of the business feedback and how to capitalize on the information they provide.

Learning Objectives:

Upon completion of this course, you will be able to:

• Apply the project selection process that enables a Six Sigma team to decide which projects to pursue and what methodology to use to the best effect. 

Estimated Course Duration: 60 minutes (1.5 CPE)

Delivery Method: Online Self-Study

Field of Study: Management Services

Program Level: Intermediate

Advance Preparation/Prerequisites: None

Complaint Resolution Policy/Refund Policy:

For more information regarding refund, complaint and program cancellation policies, please email us at [email protected].

CONTINUING PROFESSIONAL EDUCATION CREDITS

Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org.