This article offers valuable KYC tips and lists several questions AML compliance officers can address to redirect their ...

The purpose of this sample policy is to ensure that all items manufactured by an organization are given the necessary pr...

This questionnaire sample includes questions that can be addressed when evaluating an organization's sales planning and ...

The purpose of this work program is to provide the general steps used to perform an order entry/customer service audit.

This audit program can be used to conduct a thorough review of product pricing and to help assure that controls over pri...

This audit report evaluates the control adequacy and operational effectiveness of the sales order processing cycle.

The questions included in this document can be used to perform a quality assurance review (QAR) of an internal audit dep...

This document outlines risks and controls common to the invoice the customer process in a risk control matrix (RCM) form...

This internal audit checklist includes key factors to help internal auditors market and sell their services better and i...

This customer satisfaction survey is meant to be used during a quality assurance review (QAR) of an internal audit depar...

This sample policy establishes a methodology for determining and calculating warranty rates, warranty accrual, and analy...

This audit program provides steps to review the overall effectiveness of the customer service and support renewal functi...