The COVID-19 pandemic has hit all industries, but it has put a real squeeze on the healthcare industry. Many healthcare organizations need to invest the time now to identify processes that can benefit from automation by using virtual robots. The automation of transactional process execution can provide immediate benefit while also preparing organizations to respond once the pendulum swings in the opposite direction and all the procedures that were deferred now require attention.

This article outlines several changes for healthcare organizations to incorporate and identifies key areas that serve as a perfect use case and are ripe for automation.