Reduce the risks associated with your organization’s IT governance audit process with the best-practice steps in this au...

This policy outlines a set of procedures for the proper use of instant messaging by company employees.

This sample document can be used by organizations as a guide to developing and understanding service-level agreements (S...

This policy establishes guidelines to help assign priority levels to problems reported by end users to a company's IT de...

Technology leaders are exploring new ways to drive innovation and maximize the value of IT in a changing world driven by...

This guide focuses on improvements organizations can make to effectively perform their IT asset management process.

This policy can be used to define requirements for the integration of or separation from a company.

This document contains three sample work programs that can be used by organizations for conducting an IT network infrast...

This tool contains two work program samples that highlight best-practice steps for the IT audit process.

This sample tool can be used as a guide for understanding and assessing an organization’s IT and business risk alignment...

The purpose of this policy is to ensure that there are defined and documented IT services, service times and user-agreed...

This tool includes two sample audit programs that provide steps organizations can take to perform a database administrat...