This sample Information Technology (IT) Platform Management Audit Work Program provides items to be considered, risk indicators of potential problems, and potential impacts of inadequate management. For example: systems are frequently unavailable; changes to operating systems occur frequently and at unscheduled times; systems are sluggish due to inappropriate platform configurations; and poorly tested failover can mean service outages, resulting in availability and operations risks.

This document can be used as a general guide to understand and review the IT platform management process.