IT governance helps ensure that IT supports business goals, optimizes business investment in IT, and appropriately manages IT-related risks and opportunities. IT governance also encompasses the management of risks associated with the use of technology, the delivery risk of providing an application environment and the control of technology-based resources. Shifts in technology use have introduced new risks to businesses and introduced uncertainty on how to mitigate these risks while continuing to meet new requirements.

This guide highlights challenges that may disrupt an organization’s IT governance and provides a road map for activating an effective IT governance framework.