Hotel Audit Work Program
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A Guide to Operational and Financial Integrity in Hospitality
Explore this sample audit program for reviewing hotel expenditures and policies, which provides detailed procedures and checklists for evaluating various aspects of hotel operations, including financial control, planning, revenue management, expenditure cycles, contract compliance and internal controls. This tool provides a structured path for assessing the effectiveness and efficiency of internal controls, verifying compliance with established policies and procedures, and identifying areas of potential improvement or risk.
It also guides specific tests and reviews on areas like food and beverage operations, front desk activities, security measures, information technology systems, accounts receivable and payable, and more. It even includes sections for auditing management agreements, property and equipment, and other miscellaneous aspects. Leverage this work program to ensure thorough scrutiny of hotel operations, leading to valuable insights and recommendations that can enhance the hotel's overall performance, compliance and efficiency.
Sample audit procedures include:
- Tie food and beverages to the POS and PMS. There is a risk that all credit card charges may not be posted to the money in the bank account accurately and timely.
- Ensure that the night auditor adequately resolves all discrepancies.
- Ensure that equipment fees are properly recorded per policies and procedures.
- Verify that all balance sheet accounts have been reconciled. Reconciliations should be timely and reviewed and approved (signed) by the DOF or assistant DOF.