Accounts payable teams across the globe have been caught short by the coronavirus pandemic. Many businesses have resorted to teams in a managed business services (MBS) arrangement that blends highly skilled operational resources with consultants and the clients’ staff to deliver dramatic productivity gains with embedded quality control across all of these efforts. The MBS strategy follows proven, repeatable processes to build teams, onboard skilled remote resources, and improve systems and processes to address specific challenges.

In this article, we share three examples of how Protiviti’s MBS teams recently overcame significant accounts payable challenges.