"The future of work requires leadership style based on trust, empowerment and empathy,” says Protiviti’s EVP of Human Resources Scott Redfearn. Back in January 2020, Protiviti had 65 global leaders come together, as we do at the beginning of each year, to outline the firm’s business plans, strategies and individual commitments for the year ahead. For this meeting, we brought in a team of consultants with expertise in human-centered design to work with us and help us answer the following question: How might we attract and retain the most admired consulting workforce on the planet? 

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