Have you ever dreaded a coaching session at work, worried it might turn into an argument? “How to Have a Positive ‘Adult Conversation’ in the Workplace” offers practical advice to make these tough talks easier and more productive. Author Douglas Pflug draws from his book, “Ironwill 360° Leadership,” which provides a step-by-step guide to help you handle these conversations smoothly. This article starts by showing you how to prepare: set clear goals, gather facts and make a plan. It also stresses the importance of choosing a quiet, private space where you and the employee can talk openly.

Download the article to learn how to turn difficult conversations into chances for growth and improvement and create a better work environment for everyone.