Organizations often make the mistake of leading with technology when grappling with digital transformation. Developing a digital state of mind requires organizations to engage and educate the workforce, employ new business models, and define a coherent strategy ahead of technology investments. Human(e) digital transformation starts at the organization’s human core because people and culture drive at least 90% of an initiative’s success.

This article explains why humans continue to be an essential element of company advancement and identifies five key steps a firm can take to achieve human(e) digital transformation.