Exploring an Evolving Payments Landscape With the Commonwealth Bank of Australia
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Emerging Risks for Banks and Future Growth
Susan Yang is the general manager of international payments and network management at the Commonwealth Bank of Australia. In this VISION by Protiviti podcast, a pair of Protiviti payments experts sat down with Yang to discuss how she and her team are leading the ISO 20022 program and the digital international money transfer (IMT) strategy execution for CBA. Protiviti’s Ruby Chen and Rupesh Mahto also asked Yang about the future of the payments space, including the impact of emerging technologies such as cryptocurrencies and blockchain, as well as the increasing number of international payment remittance fintechs entering the market.