Please Note: This course is provided by a third party and requires an extra step to obtain the CPE certificate. Upon completion of the course, download your course transcript and go to certificaterequest.skillsoft.com to request the certificate.

A key part of Lean process improvement is the process control phase, which aims to ensure that agreed-upon actions for the new process design are being carried out correctly and consistently. This course covers common Lean Six Sigma control tools, such as control plans, used in business process improvement projects. 

Learning Objectives:

Upon completion of this course, you will be able to:

• Understand control charts, how they're developed, and how they’re used to monitor process performance.
• Use documentation to maintain process control. 

Estimated Course Duration: 61 minutes (1.5 CPE)

Delivery Method: Online Self-Study

Field of Study: Management Services

Program Level: Intermediate

Advance Preparation/Prerequisites: None

Complaint Resolution Policy/Refund Policy:

For more information regarding refund, complaint and program cancellation policies, please email us at [email protected].

CONTINUING PROFESSIONAL EDUCATION CREDITS

Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org.