The following 139 items are listed by Content Data.
Guides
Service-Level Agreement Guide
This sample document can be used by organizations as a guide to developing and understanding service-level agreements (S...
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Audit Reports
Risk Self-Assessment Survey Report
Identify improvements for your organization’s risk management infrastructure and capabilities with this audit report sam...
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Policies & Procedures
Help Desk Infrastructure Policy
This policy establishes guidelines to help assign priority levels to problems reported by end users to a company's IT de...
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Guides
IT Asset Management Guide
This guide focuses on improvements organizations can make to effectively perform their IT asset management process.
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Audit Programs
IT Asset Management Audit Work Program
This work program includes two samples that each cover a complete IT asset management diagnostic audit.
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Policies & Procedures
IT Security Exceptions and Non-Conformance Policy
This sample outlines a set of policies and procedures governing action to be taken when special circumstances prevent co...
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Audit Programs
Application Audit Work Program
This tool includes three audit program samples that can be used by organizations to evaluate and improve business unit a...
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Audit Reports
Audit Committee Report - Internal Audit Plan
This tool contains seven sample audit reports that can be used to evaluate and improve the internal audit plan.
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Policies & Procedures
IT Acquisition and Divestiture Policy
This policy can be used to define requirements for the integration of or separation from a company.
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Audit Programs
Data Center Review Audit Work Program
This sample document contains two work programs that outline general steps organizations should take during a data cente...
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Policies & Procedures
IT Operations Policy
The purpose of this policy is to establish requirements for supporting effective information system operations while min...
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Audit Programs
Active Directory Audit Work Program
This Active Directory Audit Work Program is a comprehensive tool that includes eight samples that each address a separat...
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