Shared Services Center Review Report
Subscriber Content
Improving Your Shared Services Center Processes
Use this audit report sample to evaluate, measure and redesign the accounts payable, deal posting and daily cash receipts processes in your organization’s shared services center.
Objectives covered in this audit report sample include: interviews are conducted with key accounts payable, deal posting and cash receipts personnel to understand the current state and activities by position; process maps and activity analyses are prepared to document workflow and responsibilities; an understanding of root causes for inefficiencies and issues is identified and gained; current practices are compared to best practices; and certain transaction data is compared to process standards via third-party benchmarking statistics.