Review your organization's order management process with the key steps included in this sample audit work program. Work steps include identifying the process flows; identifying performance metrics, computer-assisted auditing steps, process audit steps; and comparing them to known best practices.

Audit objectives include: review and evaluate the adequacy of existing policies and procedures in the order fulfillment cycle, evaluate the internal control environment related to the effectiveness of internal controls and the efficiency of the order process, benchmark the company's order management process with best-known internal control policies and practices for order management, etc.