Manage Relations With the Board of Directors Key Performance Indicators (KPIs)

When performance measures are integrated into a comprehensive system of measures at all organizational levels, they can help members of the organization determine how what they are doing fits into the “big picture.” To be truly effective, performance measures must be aligned with company objectives, supportive of continuous improvement, and reported consistently and promptly. Performance measures are either cost-based, quality-based or time-based. This tool includes several leading practices that can be used as a starting point for discussions about maintaining relations with the board of directors.