This document outlines risks and controls common to the manage billing/account adjustments process in a risk control matrix (RCM) format.

This flowchart defines the steps for flexible benefits process at a company.

This tool helps to assure that records are retained in compliance with any regulatory record retention requirements and with company policy.

This tool includes checklist to evaluate the adequacy of Section 404 process documentation prior to submitting to the external auditor for review and prior to developing a test plan.

This flowchart defines the steps for dependents healthcare process.

This tool includes questions to consider while conducting interviews with the external auditors to solicit their views and feedback on a company's Internal Audit function.

This tool lists information/documentation that must be checked for completeness and accuracy upon receipt of testing material for each business cycle.

This document outlines risks and controls common to the invoice the customer process in a risk control matrix (RCM) format.

The questions included in this document can be used to perform a quality assurance review (QAR) of an internal audit department.

This questionnaire helps to assess if the controls are operating effectively within a business unit.

This document outlines risks and controls common to the asset acquisition component of the “maintenance” process in a risk control matrix (RCM) format.

This tool provides questions to consider while reviewing general IT controls password standards.