This sample questionnaire can be used to assess and compare accounts payable outsourcing vendors in a matrix format.

Critical capabilities in this sample include having a 24- to 48-hour processing commitment; having a willingness to develop unique business rules/processes for the company; having the ability to receive vendor invoices in electronic, fax or paper form and to receive invoices from multiples sources; having document imaging capabilities for paper invoices/other documents received; and the outsource provider monitoring a list of expected invoices and expected receipt dates and following up with vendors if invoices are not received.