The current state of e-government is fragmented, incomplete and needs rationalization. The trend is incontrovertible: Sentiment is at an all-time low when it comes to whether Americans “trust the government to do what’s right almost always/most of the time.” According to the Pew Research Center, only 16% agreed in 2023, compared to 54% in 2001. The all-time high was 77% back in 1964. Yes, there was a time when more than three out of every four Americans trusted the government to “almost always” do what’s right. Today, it’s fewer than one in six.