Managing Director and Group Head of Audit Micky Bhansali joined Standard Chartered in August 2020. According to Bhansali, Standard Chartered defines business resilience as “preventing, adapting, responding to, recovering from and, more importantly, learning from a material operational disruption.” “Our focus on business resilience will always remain because the business landscape will continue to evolve. We’re on a journey to become resilient by design, where business resilience just becomes part of the bank’s DNA,” Bhansali says. 

In this profile, Bhansali explains how his team has progressed in its journey toward achieving business resilience.