Every organization, in the face of adverse, disruptive change in its operating systems, must be prepared to continue the delivery of its critical business services. The board has a vital role to play in overseeing this preparedness.

Protiviti met with a group of active directors during a roundtable discussion at a December 2019 National Association of Corporate Directors (NACD) event to discuss their experiences in this area. This issue of Board Perspectives reviews some of the important points covered during that discussion, including key takeaways.