In November 2019, the Federal Financial Institutions Examination Council (FFIEC) released its business continuity management (BCM) booklet, which offers increased clarity and detailed examples designed to make it easier for financial institutions to comply with its guidance and to help examiners determine whether management is addressing risks related to the availability of critical financial products and services.

Here, we look at what significant changes were made and provide insight on how financial institutions can build more resilience in the coming years.