Media companies are under strain due to the COVID-19 pandemic, and their crisis management plans for ensuring business continuity and disaster recovery are undergoing a major, real-world test. One certainty in this uncertain time is that the crisis will highlight clearly where and how these firms need to strengthen their crisis management plans to improve business resiliency. As they do so, they may also want to improve another aspect of crisis management: cybersecurity incident response.

This article highlights the scope of media companies’ past cybersecurity efforts and identifies a four-step action plan for improving cybersecurity now and for the future.