Tools
The following tools were published on KnowledgeLeader this week:
Sales Training Policy
This policy outlines procedures to document sales training and conduct requirements. It states that all salespeople and customer service representatives should be thoroughly trained on the company's products, product pricing, sales techniques, customer credit terms, financing procedures, warranties and service policies to properly and successfully handle dealings with customers and prospective customers.
Sarbanes-Oxley Section 404 Management Testing Plan Policy
The objective of this policy is to summarize management’s approach to plan, organize, execute, document and support its assessment of the effectiveness of the company and its subsidiaries' internal controls over financial reporting.
Ensure Continuity Review RCM
A successful risk management strategy requires a strong internal control environment. The risk control matrix (RCM) format emphasizes that strong and risk-oriented internal control environments are often optimized with automated/manual controls, depending on the situation.
Supply Chain Audit Work Program
Gain a thorough understanding of supply chain audit and process risks with our detailed audit framework. Sample assessment questions include: Does your organization have a decentralized purchasing structure and process? Has your company had excessive internal or external growth in the past year? and other related questions.
Monthly Financial Close Process Checklist
This tool contains two sample checklists that can be used to determine the extent to which various best business practices are being followed during the month-end close.
Manage Labor-Management Relationships Audit Work Program
Use this comprehensive audit work program to maintain labor-management relationships and ensure compliance with compensation and benefits regulations.
Adoption Assistance Audit Work Program
The objective of this work program is to assess the internal controls in place for the adoption assistance process. Audit procedures include: examine the company's worksite; obtain a copy of the FMLA; verify the adoption assistance program is properly approved for compliance; obtain formal documentation of the employee adoption assistance program and more.
Product Development PMO Assessment Report
Download this audit report sample to standardize your project management office (PMO) processes and improve cross-functional collaboration. Assessment objectives included: assess the current state of the PMO function; provide leading-practice guidance to help identify improvement opportunities in the PMO; define a recommended, high-level and prioritized road map for implementing the recommendations.
Corporate Audit Department Charter
This six-sample Corporate Audit Department Charter document is an essential resource for any organization as it outlines the structure, roles and responsibilities of an audit department. It can be used to establish a robust internal audit function and guide how it should operate within the organization.
Publications
KnowledgeLeader has also published several publications this week.
Protiviti's Scott Laliberte: Regulation of AI and Emerging Tech Should Not Stifle Innovation
Scott Laliberte, managing director and global leader of Protiviti’s emerging technology group, and his team enable clients to innovate by leveraging emerging technologies, such as AI, machine learning and IOT, among others. Joe Kornik, editor-in-chief of VISION by Protiviti, recently sat down with Laliberte to discuss all those emerging technologies and if, how, why and when the government should regulate them. During their discussion, he also offered his feedback on a few emerging tech data points from the Protiviti-Oxford global survey on the future of government.
Insights Into Self-Images of Internal Auditors
This article aims to critically analyze internal auditors' self-images in light of the metaphors and short descriptions they use to describe their role(s) in their organization.Worldwide data has been collected via a forum for internal auditors on LinkedIn, where they were asked, “If you were asked to write down a catchline, to sum up your role as internal auditors in your organization, what would it be?".
Implications of the Changing U.S. Regulatory Landscape
This issue of Board Perspectives discusses the Chevron deference doctrine, its origin in 1984 and its recent reversal this year and its impact, which marks a fundamental shift in power away from the executive branch to the judicial branch. Dealing with regulatory change and uncertainty continuously ranks among the top risks identified by board members and C-suite executives across the globe.
Recommended Resources
This list of recommended resources from the web may be of interest to you. Click each link to learn more.
- New Protiviti SOX Compliance Research: Tech Adoption and Cost Focus Amid Business Changes, Cyber and ESG
- Three Trends Reshaping CFO Recruitment
- A Profitable Path Powered by AI: Benefits of Becoming a "Data Master"