Tools
The following tools were published on KnowledgeLeader this week:
Sales Commissions Policy
Discover our policy for setting commission rates and defining when commissions are considered earned for eligible sales personnel. This policy states that sales commission rates must be set by the president in consultation with the sales manager, sales commission rates must be reviewed every three years, and commissions earned on the date a customer is invoiced for a sale or at the time the sale is registered at a point-of-sale terminal must be considered.
Sales Contracts Policy
The purpose of this policy is to outline basic contract content and authorization requirements for sales contracts. Under this policy, standard form contracts should be used, unless expressly authorized by the sales manager. In addition, changes to sales contracts should be authorized and attached as an addendum to the original contract.
Sales Customer Follow-Up Policy
Optimize post-sale customer satisfaction with this sales policy template, designed to ensure seamless equipment setup and resolution of any concerns through proactive service calls and tailored customer interactions. This sample states that customer service should verify that new customers have received their equipment/products shipment and resolve any problems the customer may be experiencing with either set-up or use of the equipment/product to assure customer satisfaction.
Supply Chain Audit Work Program
Gain a thorough understanding of supply chain audit and process risks with our detailed audit framework. Sample assessment questions include: Does your organization have a decentralized purchasing structure and process? Has your company had excessive internal or external growth in the past year? Does your organization carry inventory?Does it turn? Are there excessive inventories? Does your organization have a common set of policies and procedures?
Data Center General Controls Questionnaire
The attached Data Center General Controls Questionnaire is a powerful tool for evaluating the effectiveness and integrity of operational controls within a mainframe data center. It's organized into 13 key sections to help auditors scrutinize critical control areas. By addressing each question, you can systematically assess if best practices are being followed and identify any potential vulnerabilities or areas of non-compliance.
Publications
KnowledgeLeader has also published several publications this week.
Regulations and Demand for Accountability Set the Tone for the Future of ESG Disclosures
In recent years, increasing pressures from a variety of stakeholders have combined to drive companies toward more sustainable practices in their business operations and greater transparency. The real game-changer, however, has been the proliferation of global environmental, social and governance (ESG) reporting regulations. Here, we offer an updated overview of current global ESG regulations and ways companies can prepare to do business in the new regulatory paradigm.
AI Competencies for Internal Auditors in the Public Sector
This article examines the critical integration of artificial intelligence (AI) competencies within the realm of internal auditing, particularly in the public sector. It addresses the existing gap in understanding the specific AI-related competencies as presented by The Institute of Internal Auditors (IIA) and explores their practical application for internal auditors.
Recommended Resources
This list of recommended resources from the web may be of interest to you. Click each link to learn more.
- Generation Z: How to Attract, Retain and Engage the Fastest-Growing Workforce
- Regulators Hitting Auditors Hard in 2024
- AMC Networks’ Veteran General Counsel to Retire